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Simple.
Fast.
Secure.
Authentication.

IDgo authenticates users with biometrics.

Secure authentication done simply. 

Using biometrics: fingerprint an facial recognition software
facial recognition

IDgo delivers the same simple authentication experience in all channels: contact center, online, in-person. IDgo does not require a download of an application and works on smart devices including mobile phones, laptops, tablets and desktops.

Simple

IDgo takes seconds to authenticate
Authentication takes only seconds

Fast

IDgo authentication takes seconds instead of minutes. IDgo is a no-code / low-code user authentication service that can be up and running in minutes without straining IT resources and without the overhead of maintaining development stacks.

IDgo replaces the need for passwords and one-time passcodes
No more discoverable secret passwords

Secure

IDgo replaces discoverable secrets like passwords and one-time passcodes with strong passwordless biometric authentication so there are no secrets for attackers to steal. To protect privacy, authentication is executed with device based biometrics that are not stored by the IDgo service.

Authenticate Users, Not Passwords or Secrets

Reduce average handle time in your contact center today.

Calculate your potential savings here

Try IDgo yourself. For Free. No Code.

Request Access Now

How IDgo Works

Three simple steps to authenticate in seconds.

1

2

3

3 easy steps to authenticate in seconds to do.

User approves the
authentication request

User receives SMS

from enterprise

User signs in

with device biometrics

Solutions

Same authentication experience for all channels

IDgo provides same secure experience for all channels
Enable in person authentication securely without sharing personal information.
Quicly integrates with chat or video channels to authenticate without sharing personal information.
Drastically reduce average handle time
No need for passwords or passcodes that can be compromised.

Contact Center

Reduce average handle time and provide a better user experience in your contact center.

Online

Enable online account access without the use of passwords or one-time passcodes that can be compromised.

Video and Chat

Easily integrate with chat or video channels to enable your customers to authenticate without sharing personal information.

In Person

Enable in-person authentication securely and easily without sharing any personal information.

Solutions Anchor
How IDgo Works Anchor

You Are In Good Company

Corning Credit Union
Unitus
Advantus Credit Union
Rivermark Community Credit Union
Pioneer Federal Credit Union

Products

Flexible components enable no code and low code implementations.

IDgo Web APIs enable "agent-less" enrollment and authentication services
IDgo Web APIs enable enrollment and authentication without an agent.

IDgo Web APIs

to enable "agent-less" enrollment and authentication services

IDgo Account consumer account used to authenticate with enterprises

consumer account used to

authenticate with enterprises

Consumers IDgo account is used to authenticate with enterprise users

IDgo Account

IDgo Agent enables agent-based enrollment authentication

IDgo Agent

ID go Agent: enables agent-based enrollment and authentication

enables agent-based enrollment and authentication

IDgo Admin dministration of user roles, transaction reports

for administration of user roles,

transaction reports

IDgo Admin can assign user roles and tracks transaction reports

IDgo Admin

Product Anchor
Biometric authentication. Password-less . No app to download

Features

  • Biometric authentication

  • Password-less

  • No app to download

  • No code / low code

  • Superior user experience

  • ​​Reduces call center AHT

  • Omni-channel

  • Account Takeover Protection

  • SOC 2 Type 2 certified

  • GDPR and CCPA compliant

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Frequently Asked Questions

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