Release Date: 9/28/24

The following functionality is now available in the IDgo Production environment.

 

User Experience Updates

Application: IDgo Agent

Revisions to refine the display of IDgo account attributes have been made as follows:

- Refine enrollment attribute to display whether enrollment has been done via Agent, Pre-Enrollment, or Online Enrollment.

- Replace Security Keys status with Account Status with options of Enabled, Disabled or Revoked.

- Revise Device Check status to be the type of device check completed.

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Release Date: 7/26/24

The following functionality is now available in the IDgo Production environment.

 

User Experience Updates

The use of a one-time passcode to confirm device posession during agent-based enrollment has been removed as this step was deemed duplicative to the step that starts agent-based enrollment, which is an SMS sent to the device with a link to begin the IDgo enrollment process.

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Release Date: 6/14/24

The following functionality is now available in the IDgo Production environment.

 

Enhancements

Application: IDgo infrastructure

Impact #1: Refresh icon now flashes when new version is available.

Impact #2: updates to how Access Token refresh timer works, added Refresh Tokens, added logic to verify user account has not changed since Refresh Token issued, updated references to "Security Keys" to "Passkeys", remove functionality for Approve IDV feature.

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Release Date: 2/09/24

The following functionality is now available in the IDgo Production environment.

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User Experience Updates

Application: IDgo Admin

Impact #1: Added functionality to enable federated sign in to IDgo Admin.

Impact #2: Added date selector functionalty to IDgo Admin reports.

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Release Date: 10/30/23

The following functionality is now available in the IDgo Production environment.

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User Experience Updates

Application: IDgo Admin

Impact #1: Added new report, "Agent Enroll & 1st Auth", that includes transaction data for 1) each time a user completes the IDgo Enrollment process from an agent-based enrollment invitation and 2) each time a pre-enrolled user completes the first authentication using IDgo.

Impact #2: Authentications report revised to include the Agent name if the authentication request was initiated by an Agent.

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Release Date: 6/30/23

The following functionality is now available in the id-go Production environment.

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User Experience Updates

Application: IDgo mobile web end user app

Impact: Authentication SMS messages are now single-use and time limited. Time limited duration is configurable by enterprise.

Enrollment SMS messages are now time limited. Time limited duration is configurable by enterprise.

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Application: IDgo mobile web end user app

Impact: The IDgo logo has been re-designed – the previous logo and new logo are illustrated here: 

old logo:

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new logo:

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Application: IDgo Agent

Impact: Revise the UI of the IDgo Agent screen when an authentication request has been sent to a Pre-Enrolled user.

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​Release Date: 5/5/23

The following functionality is now available in the id-go Production environment.

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User Experience Updates

Application: id-go Agent

Impact: Background color added to highlight verifications listing section to differentiate enrollment processes.

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Release Date: 4/28/23

The following functionality is now available in the id-go Production environment.

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User Experience Updates

Application: id-go Agent

Impact: Revisions to simplify the user interface of id-go Agent. Current customers should update their installations of id-go Agent to use this latest version. Revisions include:

• Replace the label “Invitation” in id-go Agent with “Enrollment”​

• Revise “Enroll Member” button to “Enroll”.

• Revise “On-Demand Authentication” button to “Authenticate”

• For Pre-Enroll, replace “Identity Document” label with “Verified Email”

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​Release date: 8/2/22

The following functionality is now available in the id-go Production environment.

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User Experience Updates

Applications: id-go Agent, id-go Admin

Impact: There is now a new version of id-go Agent that restricts access to IP address ranges whitelisted by each relying party. The URL for each relying party for this new version will change, adding a “2” after “agent” to the existing URL as follows:

https://agent2.prod.<relying party identifier>

 

The existing URLs, e.g., https://agent.prod.<relying party identifier> will continue to work from non-whitelisted IP addresses, but access to use these URLs is now controlled by a "Non-Whitelisted Access" role for each user from the id-go Admin application. The default for existing users and when setting up new users is to have “Non-Whitelisted Access" allowed, thus this setting will need to be unchecked in id-go Admin per user to disable access for each user to non-whitelisted IPs.

 

Applications: id-go Agent & id-go Admin

Impact: A new version of the desktop id-go Agent and Admin widgets and MSI installers for each relying party. Features include:

 - F4 key allows a user to switch between whitelisted and non-whitelisted sites.

 - F5 key refreshes the current window

 - F12 key pops up the developer tools window for research diagnostics.

 - This version includes the latest version of the chromium browser.

It is recommended relying parties install this new version for all users.

 

Application: id-go user accounts

Impact: id-go user accounts will now see via the user interface when their account is in “account recovery” mode. Relying parties now have the choice to enable id-go accounts that are in account recovery mode to have the relying party invitation revoked. Turning this on will require id-go users whose accounts are in account recovery mode to contact the relying party to receive a new invitation to use their id-go account.

 

Bug Fixes

A bug that caused id-go users to occasionally experience a “white screen” when using id-go has been fixed.

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Release date: 6/20/22

The following functionality is now available in the id-go Prod environment.

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User Experience Updates

Application: id-go Agent

Impact: User interface design changes affect how agents access specific features.

The id-go Agent user interface has been revised to improve the user experience as noted here.

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Application: id-go enrollment process

Impact: The user interface design for taking a selfie during the enrollment process has been revised. The new user experience compared to the previous experience is noted here.

 

Application: id-go Agent

Impact: A feature has been added called "revoke" that enables agents with permissions to revoke a user’s ability to authenticate with that agent's relying party.

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Application: id-go Admin

Impact: A permission setting has been added that controls whether a user account can view reports. If this is checked, the user can review reports, if not checked, they cannot review reports.

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Other Enhancements

Updates have been made to the identity document scanning software to address issues that sometimes caused the application to go into "spin mode" when processing front and back images.

 

Bug Fixes

N/A