Zero friction, secure authentication with one credential for everywhere.
IDgo delivers the same simple authentication experience in all channels: contact center, online, in-person. IDgo does not require a download of an application and works on smart devices including mobile phones, laptops, tablets and desktops.
IDgo authentication takes seconds instead of minutes. IDgo is a no-code / low-code user authentication service that can be up and running in minutes without straining IT resources and without the overhead of maintaining development stacks.
IDgo replaces discoverable secrets like passwords and one-time passcodes with strong passwordless biometric authentication so there are no secrets for attackers to steal. To protect privacy, authentication is executed with device based biometrics that are not stored by the IDgo service.
Secure authentication in all user engagement channels
An industry first, IDgo enables secure online authentication for "offline" use cases such as authenticating users in Contact Centers, Interactive Voice Response platforms (IVRs), Interactive Teller Machines (ITMs), In Person and in anonymous chat sessions.
Reduce average handle time in your contact center today.
How IDgo Works
Authenticate in seconds.
1. User receives SMS from enterprise
2. User signs in with device biometrics
3. User approves the authentication request
1. Login to online account
2. Choose a "risky" transaction, e.g., Funds Transfer
3. Complete IDgo Authentication
4. Proceed with Funds Transfer
You Are In Good Company
Flexible components enable no code and low code implementations.
No app to download
No code / low code
Superior user experience
Reduces call center AHT
Account Takeover Protection
SOC 2 Type 2 certified