Authentication Products
IDgo Agent, IDgo Admin
Facilitate agent-based enrollment and authentication, the administration of user roles and viewing of transaction reports
Benefits
✔ Stand up service with no software development
✔ No IT project
Uses
✔ Agent-based enrollment and authentication
✔ Transaction reporting and analysis
IDgo Web APIs
Initiate authentication from any engagement channel with IDgo APIs.
Benefits
✔ Seamless integration with customer service applications and self-serve digital platforms
✔ More efficient authentication by enabling user authentication to be completed before call agents answer calls
Uses
✔ Integrating agent-less authentication and enrollment services with IVRs, CRMs, websites
IDgo for Online Banking
Protect risky transactions with IDgo MFA inside banking apps.
Benefits
✔ Protect online login with multi-factor authentication using device security passkeys.
✔ Protect "Forgot Password" process using device security via passkeys.
✔ Protect risky transactions from fraudulent attacks.
✔ Protect from account takeover attacks where username and password have been compromised.
Uses
✔ Eliminate the use of vulnerable one-time passcodes.
✔ Add biometric login to Q2 online banking platform.
✔ Add IDgo authentication before allowing risky transactions like funds transfer and changing account information.