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Authentication Products

IDgo Agent, IDgo Admin

Facilitate agent-based enrollment and authentication, the administration of user roles and  viewing of transaction reports

Benefits

✔ Stand up service with no software development

✔ No IT project

Uses

✔ Agent-based enrollment and authentication

✔ Transaction reporting and analysis

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Web

IDgo Web APIs

Initiate authentication from any engagement channel with IDgo APIs.

Benefits

✔ Seamless integration with customer service applications and self-serve digital platforms

✔ More efficient authentication by enabling user authentication to be completed before call agents answer calls

Uses

✔ Integrating agent-less authentication and enrollment services with IVRs, CRMs, websites

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IDgo Online Banking

IDgo for Online Banking

Protect risky transactions with IDgo MFA inside banking apps.

Benefits

✔ Protect online login with multi-factor authentication using device security passkeys.

✔ Protect "Forgot Password" process using device security via passkeys.

✔ Protect risky transactions from fraudulent attacks.

✔ Protect from account takeover attacks where username and password have been compromised.

Uses

✔ Eliminate the use of vulnerable one-time passcodes.

✔ Add biometric login to Q2 online banking platform.

✔ Add IDgo authentication before allowing risky transactions like funds transfer and changing account information.

Learn about IDgo authentication for Q2 online banking customers here.

Request access to a trial evaluation of IDgo for the Q2 online banking platform here.

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